KEEP THE GAME MOVING

Support

ScoreboardWTF is designed to work without setup. If something gets in the way, these checks solve the most common issues.

Effective August 29, 2026

Mobile scoring works offline

You do not need an account, TV, or internet connection. Open the mobile app, choose a template or custom scoreboard, add competitors, and start. Your unfinished match is saved locally so you can continue after reopening the app.

Pair a TV

  1. Open ScoreboardWTF TV and wait for its QR code and pairing code.
  2. Start or open a match on your phone.
  3. Choose Add Display, then scan the QR code or enter the displayed code.
  4. Keep both devices online while using connected mode.

Camera access is optional; typing the pairing code works without it.

If the TV disconnects

Check that both devices have internet access, then choose Try Again or Pair Again on the TV. The Core service remains authoritative and the TV requests a fresh snapshot after reconnecting. If a pairing code has expired, generate a new one.

Scores, history, and deletion

Use Undo for the latest supported scoring action. Saved match history can be deleted individually or cleared from the mobile app. Connected match records expire automatically after seven days. For a privacy request about connected data that has not expired, include the relevant match details available on your device.

Contact

The release support address is reserved but is not active during this engineering preview. Do not rely on email support yet. Before the apps are submitted, support@scoreboard.wtf will be provisioned and tested for inbound and outbound delivery. When it is active, include your platform, app version, what you expected, and what happened. Never send device credentials, database URLs, API keys, signing keys, or store passwords.